Virtual Call Center™

Talk to More Contacts Per Hour

Virtual Call Center™ allow users to speak to more contacts per hour, offering both inbound and outbound phone support. Virtual Call Center™ is compatible with your existing phone lines, allowing you to call more people per hour. Our solution doesn’t rely on you being sat in front of a computer, so you are able to place calls wherever is convenient for you, whether you’re in front of your desk or out and about.

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Built for Sales Driven Environments

Virtual Call Center™ was built to assist sales individuals and organizations with maximizing their sales capabilities without the need to sit in front of a computer while auto dialing. Auto & Predictive dial on the go anywhere in the world with your existing mobile or desk phone. If you’re operating a call center and want your telemarketers to sit in front of a computer, we offer a full featured desktop experience as well.

Cloud Based Application

Access your dialing platform on any device anywhere in the world.

Auto Dial on any Phone

Automatically dial your contacts and disposition each call directly from your mobile, voip, landline, or desktop device.

Call Tracking & Analytics

Place calls when your contacts are most likely to answer. Call tracking by time of day, geo-location, lead source, lead quality, and employee performance.

Virtual Call Center™ Features

  • APPLE | ANDROID APPS
  • DESKTOP APP
  • VOICEMAIL TRANSCRIPTION
  • MULTI CALL HANDLING
  • CUSTOMIZED GREETINGS
  • CALL FORWARDING
  • CALL TRACKING | REPORTING | ANALYTICS
  • BUSINESS TEXTS
  • VOIP | WIFI CALLING
  • INBOUND CALL CONTROL
  • VOIP PHONE NUMBERS
  • EXTENSIONS
  • CALL TRANSFERRING
  • VOICEMAIL
  • PREDICTIVE DIALER
  • AUTO DIALER
  • NO CONTRACT

Superior Dialing Software For a Fraction of the Cost

Leverage Virtual Call Center™ ’s unrivaled reliability and enterprise grade infrastructure to save you money.

Virtual Call Center™ was built to scale from single users all the way up to enterprise call centers. There’s no setup fees or waiting for servers to be configured. Simply sign-up for our service, add as many users as you need, and start dialing right away. Our flexible approach to autodialing and unlimited minute, flat rate, pricing will scale right along with the needs of your business.

Detailed Analytics and Insights Detailed Analytics and Insights

Detailed Analytics and Insights

Local Numbers Included

Every user receives up to 10 local numbers of their choice.

Toll Free Numbers Available

Purchase toll free 833 Area Code & vanity numbers within your Autodialer

Unlimited Extensions

Create unlimited extensions and call routing rules for all your employees and departments

Custom Voicemail Greetings

Play custom voicemail greetings for each of your extensions

Visual Voicemail

Read your voicemails with our voicemail to email transcription service.

Mobile Friendly Mobile Friendly

Mobile Friendly

Virtual Call Center™ Provides Powerful Features for all Use Cases

Virtual Call Center™ features allow businesses of all sizes to increase productivity levels, analyze data, and train employees for a fraction of what our competitors charge.

Screen Pop

Instantly see every detail and previous interaction with a contact as soon as the phone starts ringing.

Lead Segmentation

Segment your lead lists and call each contact meeting your segmentation criteria.

Simultaneous Call Handling

Forward incoming calls to the next available agent, never miss a call again.

Text Messages

Two way business texting, text forwarding, and sms autoresponders

Voicemail Drop

Move on to the next call while dropping voicemail messages to unavailable recipients.

Virtual Call Center™ Pricing Details

No Annoying Contracts, No Extortionate Setup Fees, An Unlimited Amount of Minutes, and Cancel Anytime.

When you’re a small business trying to get off the ground, your days are complicated. Your virtual phone system needs to be as simple as it can be, and with Virtual Call Center™ you’ll have self-service, simple pricing, and no long term contracts.

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FREE Self Service Setup & User Training Walk-Throughs

Virtual Call Center™ understands the headache of implementing new software into your day-to-day business processes. We implemented an interactive, step-by-step, walkthrough allowing you to configure your entire system in just minutes. Easily on-board and train employees using our interactive walkthroughs which allow you to save time, money, and scale quicker. We can even customize our interactive training to match your unique sales processes upon request.

Self Service Training Self Service Training Self Service Training

Self Service Training

Unlimited Talk & Texting Unlimited Talk & Texting Unlimited Talk & Texting

Unlimited Talk & Texting

Unlimited Minutes

Pay one flat fee for everything!

Virtual Call Center™ unique and easy to use system carries over to billing too. No more minute charges, overages, or surprises. Simply pay a flat monthly fee based on the number of users you need. If employees leave mid-month, Virtual Call Center™ allows you to reassign your license to another user thus making Virtual Call Center™ the perfect solution for high-turnover call centers.

Virtual Call Center™ Powerful Performance Features

Our unlimited pricing, robust feature set, ability to scale with any size business, and the unique capability of placing calls from any phone (even on the go), make Virtual Call Center™ the top choice for your autodialer needs.

Analytics

Review detailed call, text, and usage data so you can make informed business decisions

Call Tracking

Track inbounds calls by geographic location, call source, along with time & day so you can spot trends and make informed marketing adjustments

Lead Scoring

Customize call dispositions for lead tracking, source of lead, and quality score.

Access Control

Virtual Call Center™ is a roll based dialing platform. Assign each employee a role and control access to each individual feature.

Predictive Mode

Increase your agent talk time by dialing three contacts at once. Your agent talks to whichever contact answers first.

Call Abandonment

Track call abandonment rates, toggle down dialing rates based on thresholds, and play a recorded message when calls are abandoned.

Integrations

Virtual Call Center™ offers a suite of integrations through Zapier and other 3rd party services.

Open API

Integrate Virtual Call Center™ directly into any application with our Open API

Track Agent Performance

Ensuring agents are performing at the highest level is fast and easy. Virtual Call Center™ provides detailed reporting on call activity, duration and call outcomes. Evaluating performance reports will allow pin point weaknesses in the sales cycle and opportunities to retrain employees.

Agent Performance Insights Agent Performance Insights

Agent Performance Insights

Instant Set Up Instant Set Up

Instant Set Up

Setup in Minutes

We don’t believe in setup fees and complicated training environments. Virtual Call Center™ is fast and easy to set up. From the moment you join Virtual Call Center™ , you will engage in an interactive walkthrough allowing you to configure your platform and start dialing contacts within minutes. Additional walkthroughs are provided to your employees, based on their role, to eliminate the burden of onboarding and training each employee.

Dialer for Small Business & Single Seats

We understand small businesses, with that in mind we purpose built Virtual Call Center™ to allow single users and small businesses take advantage of enterprise level technology. While most other dialers require you to have at least 3 users, you can get started with Virtual Call Center™ today with just a single user. Virtual Call Center™ wants to grow and scale with you; as your business flourishes so will we.

Dialer for High-turnover Call Centers

In a high turnover environment you need a cost effective system that you onboard and train new employees in minutes. Virtual Call Center™ has no contracts and allows you to reassign user licenses to new employees as you hire and fire. Scaling the number of user licenses up or down to meet the current staffing needs of your call center takes only seconds. Additionally, we provide highly interactive walkthroughs and training to help you onboard new employees quickly, giving you the ability to hire and deploy sales reps in record time.

Dialer for Work From Home & Remote Employees

Virtual Call Center™ allows you to keep your remote employees productive and talking with customers while working from home. Tracking their productivity levels and holding them accountable is easy with our agent performance tracking reports.. There’s no need to ship your employee a phone or computer in order for them to dial contacts. Unlike other dialers, AutoDialer.net works with your employee’s existing home phones whether their a mobile cell phone, voip phone, or regular landline. Virtual Call Center™ provides the perfect solution for onboarding and training new employees; with our interactive walk-throughs and guides, we’ll make sure every employee is fully trained on our system without the need to leave their home.

Dialer for High Security & Prison Call Centers

Virtual Call Center™ has extensive experience operating a dialer in prison call center and other high security environments. We provide a range of options depending on the level of security you require. We provide a unique auto-dialing solution that doesn’t require agents to sit in front of a computer. Simply provide each agent with a phone that’s locked into dialing one external phone number (your access number). Your agents are able to dial into your Virtual Call Center™ access number, enter their access pin, and start auto dialing contacts in lists that you give them access to. If your security allows, you can optionally agents with a desktop computer which will screen pop contact records to view or edit the contact’s details as your agent connects to each contact.

Dialer for On-the-Go Employees

Dial while you’re on the go, from your car, from the coffee shop, or wherever and whenever you have a spare moment. The first truly versatile dialing platform gives you a leg up in this competitive world. While our competitors limit your dialing capability by making you sit in front of a computer, we offer many options powering on-the-go sales. Utilize our desktop app or dial in by mobile or desktop phone, disposition your call outcomes, and view your call analytics giving you the ability to truly auto dial anywhere in the world.

Dialer for Car Dealers & Field Sales Representatives

Your sales agents aren’t locked to their desk but they still need to follow-up and nurture leads. With Virtual Call Center™ , your agents can segment leads and efficiently auto-dial each contact from their mobile phone. Virtual Call Center™ provides full reporting on agent activity so you can hold your sales reps accountable and make sure they’re engaged with their leads.

Dialer for Real Estate Prospecting

Generating outbound calls is key for any successful real estate agent or agency. Follow-up with your clients, call expired leads, prospect for new listings, and more all from your mobile phone. Make 3 times the amount of cold calls prospecting for potential sellers and buyers. Take advantage of our mobile dial capability giving you freedom to call on the go anywhere in the world.

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Mix and Match

Mix and match plans for each user to meet the needs of your business

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Month to month, no hassle, no commitment billing couldn't make this decision easier.

Common Questions About Virtual Call Center™

If you have other questions, please contact us.